You can ask any question to the online assistant in the lower right corner of the site or write to us in WhatsApp 7 981 983-06-49 . Here we have collected the questions that we are often asked:

Stylist tools

Help me find stylist kits
How effective and convenient are your tools?
Can you guarantee the accuracy of color markings, the quality of the scarves? Does the color match the declared characteristics?
Where do you manufacture the tools and which batch can you ship to me?

How to shop on an online store website

I have selected products, what do I need to do next to order them?
What if I don't want to place an order myself?
What if I have problems with my order?


How can I pay for my order?
What if no payment method suits me?
Is it safe to use my card?
Can I pay for my order after receiving, without prepayment?


Which countries do you ship to?
What delivery methods are there?
How long does it take to order by Russian Post?
Is it possible to track the movement of the parcel?
How long will the arrived order be kept at the Post Office?


What is the guarantee for your goods, what to do if there is a defect?
What if I change my mind and want to return the order?

If suddenly you did not find the answer to your question — write to us, please, and we will definitely answer: or write to us on whatsapp 7 981 983-06-49 .